Department Roster

Credit Card Relief^TM is a business unit of Preferred Financial Solutions, Inc with headquarters in Indianapolis, Indiana and a branch office in Chicago, Illinois.  Credit Card Relief maintains a full time professional staff to work with our clients to resolve debt issues through a formal program of licensed attorneys who work for each client directly to compromise, or settle, unsecured consumer debt.  Our professional staff and departmental structure includes the following departements:

Administration
Preferred Financial Solutions, Inc., an Indiana corporation, has been in business for over a decade and has settled over $200 million in consumer debt for thousands of clients throughout the United States. Our company is committed to providing clients with the highest possible level of service and attention. We serve as the back office service provider to the program Attorney's who mediate all debt. 

Enrollment Department
Our Enrollment Specialists take all incoming calls and provide new clients with a detailed overview of how the Credit Card Relief program works.  During your discussion with an Enrollment Specialist, all program fees will be disclosed (Remember, no fees are charged until your program Attorney first settles a debt) and your debt situation reviewed so that an estimate can be provided indicating how long it may take for you to graduate debt free.  

Processing Department
The Processing Department receives and organizes your enrollment paperwork creating an account number and master file number.  They also help identify any missing documents required to process your application.

Underwriting Department
Underwriters review every document in your enrollment package and help you complete any missing information that may have been omitted on the Financial Statement or Enrollment paperwork.  These Underwriting professionals work with you to establish a monthly payment to the Trust for the future benefit of your creditors while also helping you understand what to expect in the months ahead. If you have any specific questions, the Underwriters are able to provide additional insights so that you have a complete understanding of the CCR program.  

Your program Attorney
Your program Attorney will develop a specific strategy to eliminate your debt.  Many factors, such as the amount and regularity of your monthly payments to the Trust, the temperament of your specific Creditors, the age and amount of each debt enrolled, etc... will influence the length of time and your success in the program.  You can be certain that you are represented by an Attorney who has experience mediating debt, who is in daily contact with creditors, who uses technology and tactful negotiating skills, and has a proven track record of success in settling debt at a discount.  

Professional Services Department
We understand that you will have questions and need answers to your most pressing issues in a timely manner.  Our Client Relations Representatives are your personal liaison to the program Attorney and mediation staff.  They are here to serve you, process payments, provide account updates, and help you stay the course.  Our Professional Services Department is here every business day from 8:30 to 5:00pm (EST) and may be reached toll free at 866-241-3328.